White glove delivery
White glove delivery means a vetted local crew carries your furniture inside, uncrates and assembles it, sets it down in the room you choose, and takes every piece of packaging away with them.
Uncrating
Crates come apart outside your space, not in it.
Full assembly
Tops, legs, returns and hardware, built to the model's assembly manual.
Room of choice
Placed where you want it, levelled and wiped down.
Debris removal
Every crate, pallet and wrap leaves with the crew.
Standard delivery and white glove, side by side
| Standard delivery | White glove | |
|---|---|---|
| Delivered to | Front entrance or loading area | The room you choose |
| Uncrating | Not included | Included |
| Assembly | Self-assembly, with the manual | Included |
| Packaging and debris removal | Not included | Included |
| Crew | One driver, curbside handoff | Vetted local crew with the equipment heavy pieces need |
Worth knowing: many of our desks and conference tables ship in crates that need two people and the right equipment to move safely.
White glove is quoted per order — approved by you first. The price depends on the pieces, the address and the access, so we price each order on its own and send you one all-in figure before anything is charged.
How you proceed
01
Select at checkout
Choose “Standard Delivery with White Glove” when you order. Selecting it costs nothing — it simply tells us you want the service priced.
02
We confirm a vetted crew
We source a local crew for your address and your pieces, and confirm they can do the job before we quote it.
03
One all-in quote, for your approval
You get a single price covering the whole visit. If it doesn't work for you, your free standard delivery continues unchanged.
04
Coordinated delivery and install
We schedule the delivery and the installation together, so everything arrives and lands in one visit.
Where we can do it
We arrange white glove through vetted local partners across most of the continental US. If we can't source a crew near you, we'll tell you straight away and your free standard delivery continues unchanged.
Select “Standard Delivery with White Glove” at checkout. Selecting it costs nothing — it tells us to price the service for your order.
What installation day looks like
One visit, five moves. The arrival window is the part we agree with you in advance; everything after it happens while the crew is in the room.
- 01Arrival windowThe crew calls ahead and arrives inside the window we agreed with you.Agreed in advance
- 02UncrateCrates come apart outside your space, not in it.
- 03AssembleTops, legs, returns and hardware, built to the model's assembly manual.
- 04PlaceEverything lands where you want it, levelled and wiped down.
- 05Debris outEvery crate, pallet and wrap leaves with the crew.
White glove, answered
It's quoted per order — approved by you first. The price depends on the size and number of pieces, the delivery address and the access, so a single desk costs considerably less than a full conference room. You see and approve the exact price before anything is charged.
Only after we've confirmed a crew and you've approved the quote. Selecting “Standard Delivery with White Glove” at checkout costs nothing, and your furniture order itself is unaffected either way.
We arrange white glove through vetted local partners across most of the continental US. If we can't source a crew near you, we'll tell you straight away and your free standard delivery continues unchanged.
Yes, up until your shipment reaches the US. Send the quote form with your order number, or reply to any of your order emails, and we'll price it from there.
Tell us in the quote request. Stair carries, long walks and tight access are quoted up front by the crew, so there are no surprises on installation day.
They agree a window with you, bring your pieces inside, uncrate and assemble everything in the room you choose, place it where you want it, and remove all packaging and debris when they leave.
Request a white glove quote
Share your zip code and the pieces you're considering, or your order number if you've already bought. We'll confirm availability in your area and come back with one all-in price, usually within a business day.
Request a quote
Prefer to talk it through? Write to us at support@arcgrove.com — client service hours are Monday to Friday, 9am to 5pm ET.
