Standing behind every piece with the assurance it deserves.
From the joinery holding your desk together to the drawer you open a thousand times a year — every component is accounted for, in plain language.
We guarantee the structural integrity of every desk, table, cabinet, and shelf — for life. If a core component fails under normal use, we will repair or replace it.
Drawer glides, hinges, casters, slides — every mechanical part your hands touch every day is covered for a decade. If a component wears down prematurely, we'll fix or replace it.
If your furniture's surface cracks, warps, bubbles, or suffers abnormal wear under everyday indoor use, we'll make it right.
For the first 12 months, we cover everything — including accidental damage. Shipping included. One year of nothing-can-go-wrong.
Our warranty stays with the piece, not the original receipt. Pass it on, sell it, gift it — coverage transfers with proof of purchase and a 30-day registration.
Should a piece be beyond repair after a decade, we'll reclaim it for recycling and put 15% toward your next Arc Grove design.
Submit a quick claim with photos and your order number. Two minutes, max.
A real person reviews your claim and writes back — not an auto-reply, not a ticket number.
Repair, replacement, or replacement parts shipped to you. Whichever fits the situation.
You'll hear from us within one business day — usually faster. Or email support@arcgrove.com.
